MiChart is the Michigan Medicine electronic health record (EHR). Epic Systems was implemented for an enterprise-wide EHR and was turned on for patient care in 2012.
I have listed some of the main resources, webpages and contact info for MiChart and HITS (Health Information Technology & Services) below.
MiChart Support and Training Website
› Website 3 med.umich.edu/i/michart contains links to a broad range of resources for the entire Michigan Medicine community.
› Dragon3 The Dragon support page on the MiChart website contains tip sheets.
› Video Library 2 learnmichart.med.umich.edu
See footnotes on this page for explanation of login access
HITS (Health Information Technology & Services)
› 734-936-8000 call for MiChart and IT help | option #1 MiChart > option #4, providers
› Login to submit/view a ticket2 (Customer Service Portal)
› HITS website lists locations for "Help Me Now" face to face help. The team at these locations is always outstanding. I consistently have a great experience and they always work hard to get me an answer right away or on follow-up.